Privacy & Cookie Policy.

Last updated: October 15, 2026

1. Who this policy covers

This policy explains how RIVOLTEX handles information collected through rivoltex.com, including our Contact and Build Your Inquiry forms. For privacy questions, contact info@rivoltex.com. This policy does not cover independent websites linked from our pages.

2. Information you share with us

Our forms collect your name, email address, company, requested quantity and project requirements, together with any selected products or models and optional attachments you choose to provide. Attachments may include drawings, CAD models and reference images. Email, quantity and requirements are required to submit an inquiry; other fields are identified on the form. Please avoid including personal or confidential information that is not needed for your project.

3. Browsing and technical information

Website hosting and security systems may process technical information such as your IP address, browser, device, requested page, access time and error details to deliver pages, maintain website reliability and investigate misuse. These technical records are distinct from the information you deliberately submit in an inquiry.

4. Why we process inquiry information

We use your submitted information to respond to you, understand component specifications, prepare quotations and follow up on your sourcing project. Drawings, CAD files and reference images help us assess your requested dimensions, materials, finish and customization. Submitting an inquiry does not subscribe you to promotional emails.

5. Your consent and form submission

Before sending an inquiry, you must confirm that you have read this policy and agree to the processing of your personal data to follow up on your request. Without that confirmation, the form cannot be submitted. You may withdraw consent for further follow-up by emailing us. Withdrawal does not affect processing already carried out or records that must be kept for an ongoing transaction or applicable obligations.

6. Cookies, local storage and translation

Cookies are small files stored by your browser. Browser storage can also keep information needed for a website feature. Our product shortlist uses browser session storage to remember selected components while you browse. Website services may use cookies for functions such as session management and language preferences. Translation is provided through GTranslate and may involve third-party translation services when you select a language.

You can review or remove cookies and website storage in your browser settings. Removing stored data may reset your language preference or selected products. Blocking storage can affect some website features. Third-party services have their own privacy and cookie policies.

7. Service providers and access

The website relies on hosting, email, form and translation services. Information may be processed within those services as needed to operate the website and handle your request. Inquiry information is intended for the people handling your project and the services needed to deliver it. Provider locations and processing arrangements can differ; this policy does not promise that all information stays within a particular country.

8. Retention and protection

Inquiry records and attachments are retained as needed to respond to your request, manage project follow-up and meet applicable recordkeeping obligations. The appropriate period depends on the inquiry and whether it leads to a transaction. Please contact us to ask about a particular record or request its deletion. No internet transmission or storage system can be guaranteed completely secure.

9. Your privacy requests

You may contact us to ask what inquiry information we hold about you, correct inaccurate details, request deletion or ask us to stop further follow-up. Depending on applicable law, you may also have rights to restrict or object to processing, request a portable copy of your data, or complain to a relevant supervisory authority. We may need sufficient information to verify your identity and locate your inquiry before acting on a request.

10. Updates and contact

We may update this policy as website features or data-handling practices change. The date above identifies the latest version. Send privacy questions or requests to info@rivoltex.com, with enough detail to identify the relevant inquiry.